Focus Point was launched in September 2017 at the annual Focus ACT seminar for clients, staff and stakeholders. Focus Point is a web-based portal that contains key information relating to clients including NDIS plan details, a goal tracker, staff roster details, shift information and even a photo and video library. The portal is only accessible using a secure user-name and password and users must sign an agreement and consent form to gain access.
Focus Point also contains tenancy information accessible to all tenants signed up through Your Home Canberra (YHC). Tenants, their families and guardians can now access updates on rent/sundries balance, maintenance requests and other property related information.
The secure client portal is a pioneering feature in the disability sector which enables families and guardians with vulnerable clients placed in care, to access real-time information. The cutting-edge technological advancement was made possible through the joint efforts of Focus ACT and Datanova and is an extension of Focus’ staff portal Flow Logic.
The launch of Focus Point signals the innovative, transparent and accountable approach taken by Focus ACT towards the provision of support to all clients in its care.