Feedback & Complaints
Your voice matters to us. Contact us directly via phone or email to share your feedback, suggestions, or concerns to help us improve our services.
Compliments
Share positive experiences and recognise our team
Suggestions
Ideas to improve our services and programs
Concerns
Issues you'd like us to address or improve
Complaints
Formal complaints requiring investigation
Submit Written Feedback
Use this form to send us written feedback
External Complaints Process
If you're not satisfied with our response, you can also contact:
ACT Office for Disability:
Phone: (02) 6207 1086 | Email: OfficeforDisability@act.gov.au
ACT Human Rights Commission:
Phone: (02) 6205 2222 | Email: human.rights@act.gov.au
NDIS Quality and Safeguards Commission:
Phone: 1800 035 544 | Email: complaints@ndiscommission.gov.au