Support visits, arranged with you

On-Demand Disability Support

Get personalised support in your own home, built around your goals, routine and the tasks you want a hand with!

A visit that fits your plan

Support that fits your life at home.

Focus ACT participants and team members together at a community expo

Our drop-in support helps you with everyday life in your own home. We work with you to understand your goals, choose the tasks you would like help with, and agree suitable visit times and frequency.

Whether you would like a hand with meals, household tasks or your daily routine, our team works alongside you to build confidence and independence at home. Your preferences guide each visit, and we discuss your NDIS arrangements and what we can provide before agreeing your support.

Small things, meaningful difference

Choose what you want a visit to help with

You decide where a little extra support could make a difference. Here are some of the ways we can help.

Daily routines

Get a hand with the parts of your daily routine where you’d like some extra support.

Meals and household tasks

Get support preparing meals, keeping your home tidy or tackling everyday household tasks.

Appointments and community

Need to get to an appointment or want to take part in something in your community? We can support you where this forms part of your agreed support.

Three people celebrating together indoors at a Focus ACT community eventTwo people spending time together among colourful flowers in a garden

How we work

You help shape every part of the support.

We will be clear about what can be provided and make a plan together before visits begin.

Participant-led support. You’re in control. Your goals, preferences and choices guide your support. We’ll listen to what matters to you and help you make informed choices about the support you receive.

Community inclusion. Be part of your community. If getting out and about is part of your agreed support, we can help you connect, participate and take part in the things that matter to you.

Person-centred active support. Do things with support, not have everything done for you. We work alongside you in everyday activities, providing the level of help you need to participate, make choices and build confidence at your own pace.

  1. 01

    Tell us what matters to you

    We listen to your goals, what you would like a visit to help with and what works for you.

  2. 02

    Choose your support

    We talk through tasks, preferred times and how often you would like support, then agree a plan together.

  3. 03

    Talk through your NDIS plan

    We discuss how the support may fit with your NDIS arrangements and what can be provided.

  4. 04

    Change things when you need to

    We check in together and can revisit the agreed support if your needs or priorities change.

By arrangement, not emergency response

Let’s talk through what would work for you.

On-demand means support visits arranged and agreed with you. It does not mean instant or emergency response. Visit times and frequency depend on what we discuss and agree together.

Meet our NDIS Service Delivery Team Planned with you, reviewed together.